Contact Us
You can get in touch with us in any of the following ways:
By Telephone:
- Current customers - If your query is about an existing order/installation please call 0800 389 4389
- New customers - For a central heating or new boiler installation quote, call 0845 155 1277 (8am - 8pm Monday to Friday, 9:30am - 1:30pm on Saturday)
- To book a boiler repair or boiler service, call 0800 0647 040
- For enquiries regarding Warm Front grants, call 0800 316 2805
By Email:
New customers - If you would like to arrange a quote, please click here to fill in our email form to arrange a quote
Existing customers - If you have a query about an existing order/installation please click here to email us
By Post:
Write to us at:
Carillion Energy Services - Heating Customer Support
Eaga, Partnership House
Regent Farm Road
Regent Centre
Gosforth
Newcastle Upon Tyne
NE3 3AF
Company Details & Registered Office:
Carillion Heating Services Limited trading as Carillion Energy Services
24 Birch Street
Wolverhampton
United Kingdom
WV1 4HY
Company No. 04996458
Part of the Carillion Energy Services Group